Subscription policy
CANCELLATION POLICY
SUBSCRIPTIONS
PRE-ORDERS
TRY BEFORE YOU BUY
Cancellation Policy
Some items in our store may be offered to you asĀ aĀ subscription, a pre-order or try before you buy. ThisĀ cancellation policy lays out how you can change orĀ cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll beĀ charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, youĀ can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.See our returns policy for more details on returns andĀ refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet inĀ inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment atĀ aĀ future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full orĀ partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, weĀ authorize your payment method before fulfilling theĀ order.
You will have a certain amount of time to decide if you want to keep the item.
Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.